Metering Operations Manager

Job title : Metering Operations Manager
Location : Sydney, New South Wales
Job type : Permanent
Contact name : Trent Clulow
Job reference : TC69505

Vector Metering are established in the Australian market with a strong reputation based on service delivery and an exceptional customer focus.Vector Advanced Smart Meters underpin the new energy future, by providing granular and real-time information about customer behaviour and energy usage, empowering new and innovative retail products, and enabling consumer participation in energy markets. This combines large-scale field deployment and operations, with a cutting-edge data business focused on ‘near real-time’ delivery of big data and analytics to support the efficient functioning of the overall electricity markets in New Zealand and Australia. 

You will foster and enhance Vector Metering’s growing presence in Australia, bringing a collaborative leadership mentality, a continuous improvement mindset, belief in leading and driving world-class HSE performance and compliance, and excellence in customer experience.

Specifically the position will involve:

  • On the ground senior leadership for the Sydney office and National Metering business

  • Leading and inspiring staff with a vision that embodies Vector’s values

  • Exceeding Energy retailers service expectations

  • Responsibility for Vector’s full lifecycle operations covering deployment and workflow, health & safety, quality, Field Service Provider (FSP) management and supply chain

  • Managing and empower FSP’s to optimise end user customer outcomes and experience

  • Managing Australian field resources to ensure all operations are performed to strict HSE and quality parameters

  • Ensuring compliance to all relevant requirements and codes, while building relationships with Regulatory bodies

  • Driving continuous improvement initiatives and process efficiencies in line with Six Sigma methodology

  • Ensuring consistent attainment of Retailer SLAs 

To be considered for this Metering Operations Manager position you will possess:

  • Post graduate qualification in a related field

  • In excess of 10 years’ experience in the metering and/or utilities sectors

  • Previous exposure to the leadership of high volume, large scale operation metering or similar

  • Experience leading organisational strategy and change

  • Working knowledge of commercial activities, policies and processes within a public company

  • Proven relationship and influencing skills across a variety of stakeholders

  • A collaborative leadership mindset with an ability to lead and inspire and empower a team

  • Previous history implementing new business services/technology into a business environment

This role represents a fantastic opportunity to join a market leader, steering the group through a strong measured period of growth.You’ll be attractively compensated in line with your experience and supported by a reputable, experienced senior leadership team within the broader Vector Limited business.

RobLawMax have partnered with Vector Metering to manage, source and secure the newly created Metering Operations Manager position for their ambitious Australian metering business.As a key leader based out of Vector’s head office in Sydney’s West, you will take responsibility for scaling the operations with a view to become Australia’s leading metering services business.

To learn more about this position please don’t hesitate to call Trent Clulow on 0404 503 306, apply online or email your CV to quoting REF: TC69505